Frequently Asked Questions
Everything you need to know before beginning your ALÉVIE root renewal ritual.
Product questions
What is ALÉVIE Root Renewal Oil?
ALÉVIE Root Renewal Oil is a luxury scalp and hair elixir crafted with botanical oils to nourish the scalp, care for edges and thinning-looking areas, and support stronger-looking hair.
Who is it for?
It is made for anyone who wants to care for their scalp, support healthier-looking hair, and create a simple, intentional hair care ritual.
Is it suitable for all hair types?
Yes. ALÉVIE Root Renewal Oil is suitable for straight, wavy, curly, and coily hair textures.
Can I use it on my edges?
Yes. You can apply it to edges, thinning-looking areas, dry spots, or any part of the scalp that needs extra care.
Is the oil lightweight?
The formula is designed to support a soft, nourishing scalp care ritual. Start with a few drops and adjust as needed based on your hair type and routine.
Ingredients & safety
What ingredients are used?
ALÉVIE Root Renewal Oil includes Rice Bran Oil, Pumpkin Seed Oil, Jojoba Oil, Rosemary Essential Oil, Peppermint Essential Oil, Lavender Essential Oil, and Vitamin E Oil.
Does it contain essential oils?
Yes. The formula includes Rosemary Essential Oil, Peppermint Essential Oil, and Lavender Essential Oil.
Should I do a patch test?
Yes. We recommend performing a patch test before first use. Discontinue use if irritation occurs.
Can I use it if my scalp is sensitive?
If you have a sensitive scalp or known allergies, review the ingredient list carefully and perform a patch test before use. Discontinue use if irritation occurs.
Is it for external use only?
Yes. ALÉVIE Root Renewal Oil is for external use only. Avoid contact with eyes and keep out of reach of children.
How to use
How often should I use it?
Use 3 to 5 times per week or as needed.
How do I apply it?
Apply a few drops directly to the scalp, focusing on thinning-looking areas, edges, or dry areas that need extra care.
How long should I massage it in?
Massage gently into the scalp for 2 to 5 minutes.
Can I use it with other hair products?
Yes, it can be included in your existing hair care routine. Apply in a way that works best for your hair type and styling preference.
When should I use it?
You can use it as part of your weekly scalp care ritual, before wash day, or whenever your scalp needs extra nourishment.
Shipping & orders
Where do you ship?
ALÉVIE currently ships within the United States only.
Is shipping free?
Free U.S. shipping is available on orders over $50.
What is the standard shipping cost?
Standard shipping applies to orders under $50. The final standard shipping rate will be shown at checkout.
How long does shipping take?
Estimated shipping timelines will be shown at checkout. Please allow time for order processing before your order ships.
Can I return the product?
Please review the Return Policy before placing your order. Because this is a beauty product, returns may be limited once the item has been opened or used.
Still have a question?
Email us at hello@aleviebeauty.com and we will be happy to help.